Soft Skills School Ltd Last updated: July 2026
Welcome to Soft Skills School Ltd. These Terms and Conditions govern your use of our website, platforms, products, services, and communities. By accessing our website or purchasing any of our products or services, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety.
Please read this document carefully before making any purchase or signing up for any of our services. If you do not agree with any part of these terms, we kindly ask that you do not proceed with a purchase or registration.
These Terms and Conditions apply to all visitors, users, members, and customers of Soft Skills School Ltd, regardless of how they access our services.
Soft Skills School Ltd is a UK-registered education and training company. We provide career development, financial literacy, women’s leadership community, and professional training services through the following offerings:
CareerBridge, our career development and employability community.
Borderless Women, our premium global membership community for women in business and career.
Sarah Talks Money, our financial literacy platform for adults, which includes NextGen Finance, our programme for younger audiences.
SSS Courses, our structured online learning subscription.
One-to-one coaching and consultancy services.
Corporate training, workshops, keynote speaking, and organisational development programmes.
Physical and digital products, including workbooks, flashcard decks, card games, and printable resources.
The Kids Money Hub, our dedicated financial literacy platform for children and young people.
Holiday Money Clubs, our short-form financial literacy programmes delivered during school holidays.
References to “we”, “us”, or “our” in these Terms and Conditions refer to Soft Skills School Ltd. References to “you” or “your” refer to the individual or organisation accessing our website or purchasing our products and services.
By agreeing to these Terms and Conditions, you confirm that you are at least 18 years of age, or that you are a parent or legal guardian purchasing on behalf of a minor in connection with our NextGen Finance programme.
Where products or services are intended for younger audiences, a parent or legal guardian must create the account, agree to these terms, and take responsibility for the minor’s participation. We do not permit individuals under the age of 18 to create accounts or make purchases independently.
4.1 Membership Communities
Our CareerBridge and Borderless Women communities are offered on a monthly subscription basis, hosted on the Skool platform. Upon subscribing, you will receive access to the relevant community, content, resources, and features included in your chosen membership tier.
4.2 Courses and Digital Content
Our SSS Courses subscription provides access to our structured online course library. Digital content is made available immediately upon purchase or subscription activation.
4.3 Coaching and Consultancy
One-to-one coaching sessions and consultancy services are booked and delivered as agreed between you and Soft Skills School Ltd. Details, timings, and delivery formats will be confirmed at the point of booking.
4.4 Corporate Training and Speaking
Corporate training programmes, workshops, and keynote speaking engagements are delivered under a separate agreement between Soft Skills School Ltd and the contracting organisation. The terms of such engagements, including fees, timelines, and deliverables, will be set out in a formal proposal or contract provided at the time of instruction.
4.5 Physical and Digital Products
Physical products, including card games, flashcard decks, and workbooks, are fulfilled via print-on-demand or direct dispatch. Digital products, including downloadable workbooks and printables, are delivered electronically and made available immediately upon purchase.
4.6 NextGen Finance
Access to the NextGen Finance programme is available on the subscription and pricing terms set out on our website. A parent or legal guardian must hold the account and be responsible for all activity.
4.7 Holiday Money Clubs
Holiday Money Club sessions are delivered as scheduled and are subject to minimum participant numbers. In the event that a session is cancelled by Soft Skills School Ltd due to insufficient numbers or unforeseen circumstances, participants will be offered an alternative date or a credit toward a future session.
All prices are displayed on our website and are stated in pounds sterling (GBP) inclusive of any applicable VAT where required.
We reserve the right to amend our pricing at any time. Any price changes to existing subscriptions will be communicated to you with reasonable notice before taking effect. Continued use of a service following a price change constitutes acceptance of the new pricing.
Payments for subscriptions are processed automatically on a recurring monthly basis through our payment provider. By subscribing, you authorise us to charge your chosen payment method on the applicable renewal date each month.
Payments for one-off products, coaching sessions, and corporate services are due at the time of booking or in accordance with the payment terms set out in your proposal or invoice.
We accept payment via the methods available at checkout. We do not store full payment card details. All payment processing is handled securely by our third-party payment provider.
We understand that circumstances change, and we have structured our services to give you as much flexibility and control as possible. Our subscription services require no long-term commitment, and our product range offers a wide choice so that you can select exactly what meets your needs before completing your purchase.
In view of the nature of our products and services, all sales are final and we operate a strict no refund policy across all of our offerings, including but not limited to:
Monthly subscription memberships, once a billing period has commenced.
One-to-one coaching and consultancy sessions, once a booking has been confirmed.
Digital products and downloadable content, which are delivered immediately upon purchase and cannot be returned.
Online courses and digital programmes, once access has been granted.
Physical products, once an order has been dispatched.
Holiday Money Club bookings, once the session date has been confirmed.
We encourage all customers to review the full details of any product or service carefully before purchasing. If you have any questions about whether a particular offering is right for you, please contact us before completing your purchase and we will be happy to help you make an informed decision.
6.2 Subscription Cancellation
We believe you should always be in control of your commitments. All of our subscription memberships, including CareerBridge, Borderless Women, Sarah Talks Money, SSS Courses, and NexGen Finance Hub, can be cancelled at any time.
To cancel your subscription, you may do so directly within your account settings on the relevant platform or by contacting us at the email address provided in Section 15 of these Terms. Cancellations take effect at the end of the current billing period. You will retain access to your membership for the remainder of the period for which you have already paid, and no further charges will be taken following cancellation.
Cancellation does not entitle you to a refund for any portion of a billing period already commenced.
6.3 Exceptional Circumstances
While our no refund policy applies in all standard circumstances, we recognise that genuinely exceptional situations can arise. If you believe your circumstances warrant consideration outside of our standard policy, you are welcome to contact us at the details provided in Section 15, and we will review your situation with care and fairness. Any decision made in such cases is entirely at the discretion of Soft Skills School Ltd and does not constitute a waiver of this policy or set a precedent for future requests.
6.4 Cancelled or Rescheduled Services
In the event that Soft Skills School Ltd cancels or materially changes a service for which you have paid, we will offer you either an alternative arrangement of comparable value or a credit toward a future service. This does not apply to circumstances arising from events beyond our reasonable control.
All content published or made available by Soft Skills School Ltd, including but not limited to written content, course materials, videos, graphics, worksheets, templates, community resources, branding, and programme frameworks, is the intellectual property of Soft Skills School Ltd and is protected by UK copyright law and applicable intellectual property legislation.
You are granted a personal, non-exclusive, non-transferable licence to access and use our content solely for your own personal or professional development purposes. You may not reproduce, distribute, resell, sublicence, modify, or publicly display any of our content without our prior written permission.
Sharing login credentials, membership access, or purchased content with third parties who have not purchased their own access is not permitted and may result in the immediate termination of your membership without refund.
Our membership communities, including CareerBridge and Borderless Women, are spaces built on mutual respect, professional conduct, and a shared commitment to growth. As a member, you agree to conduct yourself with integrity and professionalism at all times.
We do not permit the following within our communities:
Harassment, discrimination, or abusive behaviour toward other members or our team.
Sharing of misleading, defamatory, or harmful content.
Unsolicited promotional or spam activity directed at other members.
Sharing of confidential or sensitive content posted by other members outside of the community without their explicit consent.
Any conduct that is unlawful, dishonest, or contrary to the values of Soft Skills School Ltd.
We reserve the right to remove any member from our communities without notice and without refund if we determine, at our sole discretion, that their conduct is in breach of these standards or is harmful to the community or to Soft Skills School Ltd.
The content provided by Soft Skills School Ltd across all of our platforms, programmes, and communities is intended for educational and informational purposes only. It does not constitute financial advice, legal advice, career counselling, investment advice, or any other form of professional regulated advice.
While we take considerable care to ensure the accuracy and quality of everything we publish, we make no warranties or representations that our content is complete, accurate, or up to date. You should always seek independent professional advice tailored to your specific circumstances before making significant financial, career, or legal decisions.
Results and outcomes vary between individuals. Any examples, case studies, or testimonials shared by Soft Skills School Ltd are illustrative and are not a guarantee of the results you will achieve through our programmes or communities.
To the fullest extent permitted by applicable law, Soft Skills School Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from your use of our website, platforms, products, or services, including but not limited to loss of income, loss of data, or loss of opportunity.
Our total aggregate liability to you in connection with any claim arising from or related to these Terms and Conditions shall not exceed the total amount paid by you to Soft Skills School Ltd in the twelve months preceding the relevant claim.
Nothing in these Terms and Conditions limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by UK law.
Our services are delivered in part through third-party platforms, including Skool for our membership communities. Your use of those platforms is also subject to their own terms of service and privacy policies, which we encourage you to review. Soft Skills School Ltd is not responsible for the practices, content, or availability of any third-party platform or website.
Our website may contain links to external websites for your convenience or reference. We do not endorse the content of any linked website and accept no responsibility for their content or practices.
We will use reasonable endeavours to ensure that our website and platforms are available to you at all times. However, we cannot guarantee uninterrupted access and accept no liability for any interruption, suspension, or withdrawal of our services, whether planned or unplanned.
We reserve the right to amend, update, or withdraw any of our products, services, content, or features at any time. Where changes are material and affect existing subscribers, we will provide reasonable notice before implementing them.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer based in another part of the United Kingdom, you may also have the right to bring proceedings in the courts of Scotland or Northern Ireland.
We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, or legal requirements. Where changes are material, we will notify you by posting the updated terms on our website and, where appropriate, by email. The date at the top of this document indicates when the terms were last revised. Your continued use of our services following any update constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact us:
Soft Skills School Ltd Email: info@softskillsschoolltd.com
Website: www.softskillsschoolltd.com
These Terms and Conditions should be read alongside our Privacy Policy and Cookie Policy, both of which are available on our website.
